News

The customer service greeting ritual and the “Gen Z gaze” On Tuesday, X user @pbprot complained about this issue in a post that would gain over 1.6 million views and spark a new round of ...
Passenger service to resume through San Clemente this Saturday by Brooke Binkowski • Times of San Diego June 5, 2025, 9:42 p.m. June 5, 2025, 9:52 p.m. Share this: ...
New Platform Integration Enhances Hybrid Human-AI Agent CX Teams Parloa, a leader in Agentic AI for customer experience, today announced an integration with Verint (NASDAQ: VRNT), the CX ...
Solidroad, an artificial intelligence startup that promises to solve one of customer service’s most persistent problems, has raised $6.5 million in seed funding to expand its platform that ...
Thane: The Thane traffic department announced on Tuesday that towing vans will soon resume operations, ... towing vans resume service in Thane. Manoj Badgeri / Jun 04, 2025, 00:43 IST. Share. AA ...
(Bloomberg) — Salesforce Inc. said the use of artificial intelligence tools internally has allowed it to hire fewer workers, another example of a company changing its hiring plans due to the … ...
German sportswear giant Adidas disclosed a data breach after attackers hacked a customer service provider and stole some customers' data. "adidas recently became aware that an unauthorized ...
There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...
Going to online public spaces — such as Reddit, PissedConsumer and X — remains a popular way for consumers to let off steam, and maybe even get the attention from the real company.
In her new role, Pointer is leading the development and launch of a centralized customer service department, which is expected to transform how SC State engages with students, alumni, parents ...
NJ Transit strike ends, but service not back to normal yet 05:06. The NJ Transit strike is over after the Brotherhood of Locomotive Engineers and Trainmen (BLET) approved a deal Sunday, but train ...