New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching ...

Early customers report significant efficiency gains in call quality assurance and rep development. Tri County Metals has used Insight7 to evaluate call performance across its customer support team.

New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching opportunities - amplifying human decision-making without replacing it. GAINESVILLE, FL ...

A scathing activist investor letter upends the annual investor meeting, a new CFO's agenda and the board's future.

Research reveals disconnects between employer expectations and employee preferences around return-to-office policies in the new world of hybrid working, but also finds acceptance and uptake of cutting ...

Pride props in the lobby, but no gender-neutral loos? We’re done clapping for performative allyship that vanishes faster than ...