Practical innovations like in-app live chat, push payments and digital self-service aren’t just about being trendy.

Mumbai: A viral post by commuter @VinodSolanki09 on X (formerly Twitter) has sparked widespread discussion about issues with ...

Here we have another cautionary tale about off-shoring customer service when faced with the reality of Call Center Scams that ...

Strong Results Reflect Rising Demand, Business Growth, and Strategic Investments Amid Saudi Arabia’s Accelerating Energy ...

The perception of boda bodas often falls short of their true value. They are not merely a last-resort mode of transport; they ...

Vanguard Group has added more than $1 trillion in customer assets, from stock-market gains and new investments, since Salim Ramji was named the first outsider to run the 50-year-old, Malvern-based ...

Following Zanzibar’s decision to license ride-hailing services, Bolt is set to officially launched operations on the isles ...

Nevertheless, what sets Allen apart is his approach to growth. Early in his management career, JPS enrolled him in a ...

On Wednesday, August 6, Air France experienced a data breach that shined a light on the ongoing risks in our digital world.

During the Pitching Day organized by Orange Jordan as part of the 9th local edition of the Orange Social Venture Prize (OSVP) ...

The company made several acquisitions over the last year to round out its platform and launch its new suite of AI agents. It ...

Orange Jordan took part in the celebration held during the "Yes’ed Sabahak" program on Jordan TV, where it presented a ...