To tease out coherent meaning from the masses of data is a formidable challenge. Myriad factors influence a neighborhood’s call rate, and some of these work against each other. Troubled low-income ...

Reports for fallen trees, potholes, damage road signs or unmowed medians will continue to be reported through the parish 311 ...

According to officials, the 311 call center will continue to receive and log public works requests from St. George residents ...

Metro Police hope the creation of 311 will stop the flood of non-emergency calls coming into 911. But apparently it will take some time for people to catch on.

In Baltimore, the first city to adopt 311 under a pilot program begun in October 1996, total calls have increased by 10 percent because of the convenience of the system, Funk said.

“Just pick up the phone, call 311, ask for the name and the phone number of your state senator or state assemblyman, call them up and say, ‘This is an outrage!’ ” Hizzoner implored a ...

St. George residents will still be able to dial 311 and have access to East Baton Rouge Parish services while the city ...

Mayor Kurt L. Schmoke urged residents to call 311 when they see “young people outside who might be drinking and making loud noise” and to dial 911 “if somebody has a gun or is selling drugs.” ...

It’s that they can’t pay all their credit card bills and stay current with their mortgage.” In contrast, 311 callers may temporarily have no income due to a job loss, Greenberg says.