A Qantas data breach resulting from a cybersecurity attack has put up to 6M customer records at risk of exposure, with names, email addresses, phone numbers, and dates of birth confirmed to be ...

An alleged Verizon data breach has seen hackers offering for sale a database of 61 million customer records, which includes personal information useful for both phishing attempts and identity theft.

The first time Republicans asked the U.S. Supreme Court to take a sledgehammer to the Affordable Care Act, they failed. The second time didn’t turn out well for the health care law’s GOP ...

Melani Sanders, 46, created the viral 'We Do Not Care' virtual club for women experiencing the apathy and rage of perimenopause and menopause.

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock.

The Supreme Court’s Skrmetti ruling spotlighted a split, of sorts, within the court’s Democratic-appointed minority: Justices Elena Kagan, Sonia Sotomayor and Ketanji Brown Jackson.

It serves children and youths up to the age of 20. The Home Care Association of Florida, a group that lobbies for home health providers, said nursing agencies have reached out to express concern.

A divided Supreme Court upheld a Tennessee state law that restricts access to gender-affirming care for minors.

Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and deploying parts of the new AI CX in 6-8 weeks.

NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully transforming its customer service operations into a digital-first, AI ...

PPL touts high customer satisfaction amid turbulent home care transition The company tasked with administering CDPAP conducted a survey which found that tens of thousands of consumers and home aides ...

The study underscores the necessity for a more inclusive approach to social care, one that recognises and addresses the specific barriers faced by older adults with obesity.