Consumers who call the customer service department of your call center are typically individuals who have a problem, concern or complaint and are looking for assistance. Handling these people in ...

Palliative care may help relieve symptoms and improve quality of life for people with cardiovascular disease and ensure that treatment is aligned with the patient's personal beliefs and values ...

Instead, Rite Aid is an instructional tale about a mismanaged company that was so fatally weakened it couldn’t survive amid the increasing consolidation of health care in the U.S. In recent ...

This is because there are several thousand customer advisors at service providers who take care of Klarna customers' concerns. Siemiatkowski wants to replace them with Klarna employees in the ...

Today, someone turning 65 has close to a 70% chance of needing long-term care services. While planning for a potential nursing home stay is not as exciting as mapping out your next family vacation ...

In brief: Amazon CEO Andy Jassy has assured the company's shareholders that Trump's tariffs have neither increased average selling prices of items on the site nor have they affected consumer demand.

During its “Brandcast” this week, YouTube revealed a new strategy to insert ads into videos which will leverage AI to put those ads into the most important parts of a video. Every video has ...

To alleviate some of the stress, NJ Transit is also providing a team of customer care workers to help people navigate at Newark Penn Station amid the major disruption in travel. They are wearing ...

Our study reinforces previous research showing elevated PFAS levels among firefighters and suggests that health care workers may have unique sources of PFAS exposure as well. Our findings ...

This comprehensive review delves into real Finessa customer reviews ... and adjust accordingly. We care about your well-being, and most users benefit from steady, consistent use over 2–4 ...

So, the utility cut her off without ever actually talking to her or, apparently, investigating the circumstances that led a longtime customer to suddenly fall $500 behind on her bill. Need a break?

Cancer impacts people of all ages, genders and backgrounds, yet access to care differs dramatically based on location. In rural Florida, many residents encounter significant obstacles in obtaining ...