Automation can also elevate customer interactions by maintaining consistent, respectful communication. In business, this ...

Rocket CRM, a SaaS platform designed to help businesses manage and optimize their customer interactions, has introduced a ...

Carnegie Mellon University's Chief Data & AI Officer Certification Program is training a next generation of data & AI leaders ...

While 77% of New Zealanders have knowingly used AI-powered services in the past year, nearly half don’t trust large companies to use AI ethically.

Did you know that nearly 90% of nurses use technology daily? As healthcare evolves, so does the role of technology in nursing. Tech tools are central to delivering quality care, from patient records ...

Not sure whether to use WhatsApp or email with clients? Compare both tools, spot key security risks, and learn how to protect communications.

Silverback Chatbot has officially expanded its product offering with the advanced development of its “AI Agent” feature, a ...

Slack has emerged as one of the most critical tools for modern workplace communication. Its intuitive design, seamless app ...

As the shift toward hybrid and remote work becomes the norm, internal communication managers face a critical question: Are ...

Newsweek once again partnered with the Best Practice Institute to analyze data from the Love of Workplace Index™, which ...

Security wise, email has long been an outdated mode of communication in our increasingly cyber-threatened world. It’s time we ...