Automation can also elevate customer interactions by maintaining consistent, respectful communication. In business, this ...

Rocket CRM, a SaaS platform designed to help businesses manage and optimize their customer interactions, has introduced a ...

Carnegie Mellon University's Chief Data & AI Officer Certification Program is training a next generation of data & AI leaders ...

While 77% of New Zealanders have knowingly used AI-powered services in the past year, nearly half don’t trust large companies to use AI ethically.

Did you know that nearly 90% of nurses use technology daily? As healthcare evolves, so does the role of technology in nursing. Tech tools are central to delivering quality care, from patient records ...

Silverback Chatbot has officially expanded its product offering with the advanced development of its “AI Agent” feature, a ...

Newsweek once again partnered with the Best Practice Institute to analyze data from the Love of Workplace Index™, which ...

Security wise, email has long been an outdated mode of communication in our increasingly cyber-threatened world. It’s time we ...

Quantum computing has the potential to transform the aerospace sector by tackling complex challenges that classical systems ...

To create truly impactful content, organizations must learn to leverage AI technology and tap into the true customer ...

Employees in the United States are optimistic about the benefits of artificial intelligence tools, but want their employers ...

Internal investigations often begin with a trigger — a flagged communication, an employee complaint, an audit discrepancy, or ...