Yale SOM’s Tristan Botelho and his co-authors found that the ubiquitous five-star rating system could subtly propagate ...

A Saskatchewan agricultural company is asking Canada's highest court to rule on whether responding to a contract proposal ...

Discover how AI-powered tools help B2B sales teams boost productivity, improve messaging, and enhance collaboration for ...

Training is crucial. Invest in it. Proper induction for new staff, where they learn not just product knowledge but how to engage with customers in a friendly, attentive way, paying attention to detail ...

Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations.

stores will typically hold sales throughout the entire weekend. You can count on a holiday sale every two to three months. Retailers are constantly switching up their promotions, so the best ...

The change is part of the brand's larger effort to reduce wait times, as mobile orders have surged and some Starbucks locations are struggling to keep up. As a result, in-store operations have ...

“Thumbs Up” gives faculty and staff the chance to recognize others on campus for a job well done. We would like to hear about those people whose hard work and commitment contribute to the success of ...

T-Mobile is the third-largest wireless carrier in the United States, with its popularity largely down to its network coverage and the wide range of tempting offers available. They span from T ...

We’ve found some decent discounts on tech, home electricals and kitchen appliances for February. This deals round-up only features products we've rigorously tested in our labs – we never recommend ...

Texas THC retailers are reporting a surge in consumer sales ahead of a potential ban ... He says he's seen a significant uptick in customers at all store locations. "All of them are experiencing ...