Decagon, a two-year-old AI startup helping companies cut customer support costs, is in talks to raise $100 million at a $1.5 billion valuation, according to Forbes, which cites multiple sources ...

Decagon, a two-year-old AI startup helping companies cut customer support costs, is in talks to raise $100 million at a $1.5 billion valuation, according to Forbes, which cites multiple sources ...

The customer was unsure what to do in this terrifying situation. Getty Images A customer’s fast food dinner came with a terrifying one-word note — leaving them unsure on how to handle the ...

The latest generation of AI agents are capable of taking action on behalf of people in a range of functions, including coding, customer service, legal services and booking an appointment with a ...

At one point, one of the employees says that they don't need to "worry about it," to which the man responds, "You're literally not doing your job for a customer that has paid for a plane ticket to ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

CXA enhances personalization. Customer experience automation uses real-time data and AI to deliver personalized, relevant experiences across multiple touchpoints. Scalable customer journeys.

Now, the first batch of customer-ordered 2025 Corvette ZR1 units are about to begin production. According to sources familiar with the matter, production of new customer-ordered Corvette ZR1 units ...

Most companies use different vendors to run different parts of their business, such as customer management, finances, payroll and social media. To do this, they share access to customer data with ...

The Q1 2025 customer loss was over three times larger than the net loss in Q1 2024. While customers often have few viable options for broadband and the availability of alternatives varies widely ...

South Korea's largest mobile operator, SK Telecom, is warning that a malware infection allowed threat actors to access sensitive USIM-related information for customers. SK Telecom is the largest ...