Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

How can you craft a memorable LinkedIn headline that stands out, sets you apart, and leaves a lasting impression? How can you ...

Turn passive LinkedIn connections into enquiries and fans with these five simple tricks for your LinkedIn account. Your next ...

APEX Consulting's latest initiative provides agencies with a structured framework for client acquisition through paid ads.

In their new book Superagency, LinkedIn co-founder Reid Hoffman and his coauthor Greg Beato argue for an ambitious and ...

De La Torre accused the business-focused social media platform of breaking a promise to use personal customer data only to improve its services, by sharing customers' messages with third parties ...

Apple Inc. has been secretly working with SpaceX and T-Mobile US Inc. to add support for the Starlink network in its latest iPhone software, providing an alternative to the company’s in-house ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Report This attempt to "cover its tracks" suggests LinkedIn was fully aware it violated customers' privacy and its promise to use personal data only to support and improve its platform ...

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