Interactive Webinars 2.0 use gamification, live polls, and AI chatbots to transform passive viewers into engaged participants ...

More Than Just A Chatbot: How Hypershift Technologies Leverages AI for Support By Chris Gallagher , Content Contributor Published July 15, 2025 Nathan Reynolds / Hypershift ...

Cleverly SG Unveils “Ehly,” AI Chatbot Built to Trim Support Costs and Speed Up Customer Response Times, giving SMEs 24/7 coverage without expanding headcount.

Reddit is now home to support groups for people addicted to AI chatbots Behind the screen, a growing number of users are forming intense, sometimes unhealthy relationships with virtual characters.

Wonderful Ltd., a startup that provides artificial intelligence agents optimized for customer support, has raised $34 million in funding. The company disclosed the investment on Wednesday. Index ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in the company’s mission to help businesses manage customer interactions ...

Qantas has established a dedicated customer support line and a webpage to provide updates. The airline said there is no impact on flight operations or safety, and customers with upcoming travel do ...

The World Wide Web Consortium (W3C), which manages web standards and guidelines, recently published new specifications for the PNG (Portable Network Graphics) image format. The updated format ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon adopts Google’s Gemini AI to help customers solve ‘complex’ issues The new Gemini-fueled Verizon chatbot will still let customers talk to a real human upon request.

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human ...