Overview: WhatsApp Web allows seamless message management from a desktop, improving business communication.It enables quicker ...

NLX, the AI platform powering advanced conversational experiences for the world's most admired brands, announced its ...

Nearly half of U.S. shoppers say customer service provided by businesses is getting worse, according to results from the ...

New AI-powered capabilities, rising adoption, and strategic customer wins reinforce 8x8’s position as a global leader in intelligent customer experience CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, ...

Canadian AI firm Cohere aims to alleviate data privacy concerns with its new AI agent platform, North, which can be deployed ...

In a world where AI headlines bounce between excitement and existential dread, Zendesk is doing something refreshingly ...

When you operate in an industry as competitive and cost-sensitive as online travel, you need to automate wherever you can. That’s why we decided to experiment with agentic AI. Since… Read More ...

WhatsApp is now accessible straight from a browser or desktop without the phone needing to be on and connected to the ...

Before the Chromium open-source project, every browser vendor had to build their own rendering engines and plugin ecosystems ...