Arizona's only provider of legal and social services for unaccompanied migrant children had to stop taking on new cases, due ...

Louis Vuitton UK said hackers have stolen some customer data as the luxury brand becomes the latest target in a string of cyberattacks against retailers.

Belkin has announced that it is ending support for most of its Wemo smart home products. Customers will lose access to the Wemo app, any features that rely on cloud connectivity, customer support ...

Salesforce has had over one million AI agent-customer conversations. The company launched AI agents on its Salesforce Help site in October 2024, a full-screen experience that makes getting support ...

It’s possible to enhance customer experience at scale with a smart combination of data analysis, technology tools and creative strategies.

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human ...

Discover how Claude Code AI Voice Agent can transforming customer support with human-like precision, real-time analysis & seamless integration ...

Tabasum Bashir, a young girl from Shangus village in Anantnag, South Kashmir, is rewriting what rural success looks like. With support from the Apiculture Department, she has turned beekeeping ...

Faster Deals, Fewer Bottlenecks, and More Productivity with a Trusted AI Lineup Sue, Conveyor's breakthrough AI Agent, is the industry's first end-to-end Agent to automate customer security reviews.

Freddy AI Agent Studio , a no-code platform that simplifies the creation and deployment of autonomous AI agents, making it easier for businesses to scale customer support.