Oracle boosts gen AI support in its Fusion Cloud suite Anthropic releases affordable, high-speed Claude 3 Haiku model Beyond the code: The role of intelligent infrastructure in next-gen applications ...

Benefits of AI for Support Teams. Increased Efficiency. Picture your support team as a well-oiled machine, humming along and tackling customer inquiries with the precision of a synchronized ...

Zeta, a leader in modern card processing, launched Selene - an AI-powered assistant that transforms how issuers handle customer service. Zeta Launches Selene: Gen AI Customer Support Agent for ...

Meta announced advancements in business AI—including the customer service AI agent that will make purchases and can respond to voice prompts from a user—at a conference Tuesday morning.

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent ...