Conversion Rate: This is the big one for many businesses. It measures how many social media users completed a desired action, ...

Artificial intelligence will affect jobs traditionally held by women at a higher rate than those held by men, reveals new research. Find out more ...

MCLEAN, Va.--(BUSINESS WIRE)--CrossCountry Consulting, a leading business advisory firm, announced today that they were awarded the Customer Success Partner of the Year - North America at the ...

It’s no secret that many technology companies have changed the way they approach customer experience and success. With the end of ZIRP (zero interest rate policy) in 2022 and 2023, budgets are ...

Last year, Florida A&M University’s School of Nursing achieved a 93 percent pass rate on the national licensure exam, not only surpassing many similar institutions but also exceeding the ...

LinkedIn’s Accelerate ad campaigns can improve cost per action by up to 42%, according to data from the professional social network. They do that by maximizing results with AI-powered targeting, ...

“Airlines will likely have a tougher year this year, economically, but the key to their longer-term success will be how well they manage economic headwinds without compromising on customer ...

Rite Aid won court approval to run an expedited process to sell customers’ prescription information to rival pharmacies as the bankrupt firm prepares to unload or close its stores. The sale ...

SAVANNAH, Ga. (WTOC) - A customer at Waffle House will spend some time behind bars for attacking another customer. On Wednesday, April 30, 2025, the Chatham County District Attorney’s Office announced ...

Bankrupt DNA testing firm 23andMe agreed to support a court-approved data privacy ombudsman who would review the sale of customer’s genetic data as part of the company’s bankruptcy. The ...

Currently, I am focusing on AI as a way to elevate the customer experience to the next level. Inbal Golan, VP customer success at LiveU Our LiveU customer success global teams provide 24/7/365 support ...

All Events Free Join Cheng Xie, AI-powered SaaS platform founder and consumer insights expert, for a practical session on leveraging AI tools to decode customer preferences and build better products.