Many AI productivity tools rely on the technology behind ChatGPT, Meta AI, Google Gemini and Claude to generate content. In ...

Use Tally for any kind of survey, whether you’re getting feedback from clients or students, collecting RSVPs, or gathering ...

A recent analysis based on over 7.3 million reviews posted on TripAdvisor has identified Andy's Frozen Custard as the best fast food chain in the United States in terms of customer service. Survey ...

Rochester Gas & Electric and New York State Electric & Gas are among the utilities fined by the state for failing to meet customer service metrics.

I've always been a little skeptical about 5G home internet. Here's why I feel differently now.

The Top 10 Customer Service, Assembly/Test Equipment Supplier, and Global #1 awards provide special recognition to suppliers rated the highest by their customers.

The National Weather Service of Tulsa has identified ten tornadoes that left damage across parts of Northwest Arkansas.

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Seventy three percent of businesses expect rail traffic to increase customer traffic to their businesses. From 1932 to 1986, West Chester had passenger rail service.

Rep. Pat Ryan, D-NY, released survey results showing hundreds of patients of Optum-owned providers faced billing, customer service and care issues.

According to its survey, Emplifi found that the top reasons consumers follow brands on social media are for deals (64%), entertainment (58%) and product updates (57%).

GMC (876) ranks second and Nissan (873) ranks third. The U.S. Customer Service Index (CSI) Study is now in its 45 th year and has been redesigned for 2025. Along with traditional Voice of the Customer ...