Likewize has acquired Danish AI customer service specialist Speedperform in a move to improve how customers interact with tech support.. Financial terms of the deal have not been disclosed (main pic ...

Local news Frustration mounts as Ekurhuleni closes customer service calls without resolution Residents are voicing their frustration as numerous service requests, from power outages to damaged ...

David and Cheryl Taylor built their lives on federal salaries. He was a 20-year-old warehouse worker in 1973, aching for a better opportunity when a friend told him about the U.S. Postal Service ...

LAS VEGAS, March 26, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at ...

Military families are struggling to get medical appointments as some health care providers drop Tricare beneficiaries due to lack of payment.

90% of customers agree that customer service plays an important role in deciding whether they do business with a company, according to a Microsoft survey. Research from Salesforce, meanwhile, shows ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Having powered more than 4 billion automated customer interactions since 2016, Ada launched its AI Agent for customer service, powered by the Ada Reasoning Engine™, in November 2023.

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TROY, Mich.: 14 March 2024 — While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer ...