Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

The Chi season 7, Criminal Minds: Evolution season 18, Everybody Still Hates Chris,, Hard Truths, and a loaded lineup of movies are all coming to Paramount+ in May 2025.

I began my lengthy career in federal public service as a customer service representative. I ended my career as an executive in the Social Security Administration’s Philadelphia region.

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

A Muppet known as “Pepe the King Prawn” has gone viral on TikTok, his disheveled face often accompanied by an embarrassing or traumatic story. The meme is specifically set to the choir version ...

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.

Compare top banks offering exceptional customer service, including 24/7 support, extensive ATM networks, and user-friendly mobile apps.

Who has America’s best customer service? Here is a list of the top-ranked companies. The rankings, according to USA TODAY and Plant-A Insights Group, recognize winners across 67 sectors.

Dedicated to unlocking new thinking and translating ideas into impact, the 2023 Forbes Power Women’s Summit will convene leaders on the frontlines of progress who are breaking new ground and ...

A conversation summary generated by Copilot in Microsoft Dynamics 365 Customer Service captures key information like the customer’s name, the issue or request, the steps taken so far, the case status ...

Customer service is on the decline in the U.S., and new data shows Americans are sick and tired of it. An expert explains what companies and consumers can do about it.