Weirdly, many of the customer-service and dealership workers I spoke with seemed to forget the whole premise and suggested I ...

Getting hired after a period of unemployment, whether voluntary or not, can be difficult. Potential employers will often expect an explanation for resume gaps. Here are some tips to address those ...

Customer experience (CX) is not traditional customer service, but rather the end-to-end interaction an individual has with any given company. A customer service manager oversees a company's ...

The difference is We Care.....about our employees, our customers and our community. Maritime Energy has an opening for a part time Customer Service Representative at our office in Belfast. The days ...

The city of Stockton announced Wednesday night that Republic Services will resume residential waste service collections on ...

Money Diary: A Customer Service Manager In Yorkshire On 24.5k R29 Team, Anonymous Last Updated 29 November 2022, 23:00 ...

Former bank branch manager with Commerce Bank in Missouri diverted $328,273 from customer accounts and stole $175,842 for herself, feds say.

However, like other fractional roles, hiring a fractional customer success leader can bring scale, and expertise to help build your future full-time team. For early companies, fractional customer ...

Service chatbots are a technology enabled with artificial intelligence to simulate human conversation and solve customer-service problems through text exchanges.

Patti Feck Club 3633 inductee honored for her career in TPMS sales, mentorship, and leadership in the automotive aftermarket.

An account manager is an employee who is responsible for the daily management of a customer's account with a business. Read on to learn about their skills and benefits.