A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

Nuvem, a tech-enabled pharmacy service for community health providers, announced the addition of four seasoned executives to ...

Mbale, Uganda | THE INDEPENDENT | Housing Finance Bank has reaffirmed its commitment to building strong, community driven ...

Sutanjani expressed frustration with Zomato’s customer support, calling it “nearly impossible” to connect with a human representative and criticising the company’s reliance on email communication ...

In a recent roundtable hosted by the Customer Xperience Association (CXA) in partnership with HGS, an established global ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

As per the post, the "management specifically told us (the employees) to stay quiet and not to go to the media about this." ...

Loyalty remains a strategic priority for retailers, but traditional approaches are no longer enough. That’s according to the ...

Sponsored content Paul Sims, head of self storage at Le Gallais Self Storage, tells Emily Moore why customer service sits at ...

This scenario illustrates the "AI pricing paradox"—the very engagement that companies want to encourage can erode margins if ...

Commercial vehicle aftermarket success depends on trained tribal knowledge and parts training to serve commercial customers better.