UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on ...

Speaking to Computer Weekly ... and make true self-service a reality. Traditional CRM serves as a system of record ending at the front office, putting customer acquisition and retention at risk.

If you looked at a list of the world's 20 most valuable companies from a decade ago, you'd notice several familiar names: ...

If you are looking for a work at home role this summer and you don't mind working on a temporary, seasonal basis, this l ...

Daring Fireball’s John Gruber discusses the future of the App Store and why Apple’s court losses are such a big deal.

The number they gave me to call was just to a computer, so no person to talk to. I called the store, the person in customer service would not let me talk to the store manager and was extremely ...

The functions of a supply chain include product development, marketing, operations, distribution, finance, and customer service ... Shortages of computer chips delayed the delivery of a wide ...

U.S. Postal Service postmarked mail (not junk mail), Kentucky driver's license, Kentucky vehicle registration, lease or rental agreement, mortgage statement, Kentucky title, or a record from a ...

From budget-friendly picks to high-end models, find the perfect pair of headphones that suits your needs and lifestyle.

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

By bringing together NICE’s AI-driven customer service automation and ServiceNow’s robust AI platform, we’re enabling businesses to streamline their operations and deliver fully automated ...

A popular community pub has hit back at a customer who left a negative review ... review on the venue's Facebook page describing the service as 'totally disgusting' and the staff as 'incompetent ...