Much of customer service is moving away from the phone and toward the computer and mobile devices. Chatbots, computer programs that simulate a conversation with human users through text or ...

computer, or mobile device. You can reach Microsoft using their customer service phone number. Waiting on the phone might not ...

Better understanding of the customer is vital for businesses. In this 14-page buyer’s guide, Computer Weekly looks ... to add insight for clever customer service: Intelligent analytics apps ...

“The biggest reason for this is cost.” Some people reported that their new provider gave them better customer service, cellular coverage, call quality, and/or data speed. Thinking of making ...

HP will continue to scale up efforts to make and distribute more PCs here in the US as well as in other countries as it transforms its production and distribution from a global model to a more ...