Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

All Nippon Airways (ANA), has been recognized for its exceptional service, receiving two top honors at the World Airline ...

Diners are feeling the pinch of inflation but expectations for digital engagement and personalised service are at an all-time ...

Glia, the leader in unifying AI and human agents to automate and elevate customer interactions, has been named to the AIFinTech100 list for 2025. Selected by a panel of industry experts and analysts, ...

This year, Ford, Toyota, and Nissan have emerged as the top three performers in the country. The Blue Oval led the overall ...

Air Transat has been named the World's Best Leisure Airline at the 2025 Skytrax World Airline Awards for the seventh time, ...

Spusu, Mozillon, Honest Mobile and Superdrug are just some of the smaller networks with low prices and handy extras worth ...

Globally, 77% of technology leaders trust robotics to perform essential industry functions. The most influential factors in ...

Respondents to a survey on service provided by Powys County Council have told the authority they don't like being called "customers".

In the UK, there are 1.5 million people with learning disabilities, but only 5% are currently employed. Hilton’s survey of ...

The world is full of beautiful sites, but it is also full of tourist traps that are too crowded and expensive, including ...