Early customers report significant efficiency gains in call quality assurance and rep development. Tri County Metals has used Insight7 to evaluate call performance across its customer support team.

Insight7's Call Evaluation platform is now available. Teams looking to improve sales performance, customer experience, or QA that drives coaching and continuous improvement through smarter call ...

New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching opportunities - amplifying human decision-making without replacing it. GAINESVILLE ...

Leading Industrial AI Platform Recognized for Reliability Tools that Build Trust in Agentic AI Systems Our hybrid approach to agentic AI, combining advanced LLM models with proven industrial AI ...

XMPro Named as a Sample Vendor in Gartner® Report: Customer Trust Is a Critical Barrier to Agentic AI Adoption ...

WILMINGTON, DE, UNITED STATES, June 20, 2025 /EINPresswire.com/ -- According to a new report published by Allied Market Research, titled, “Testing, Inspection and Certification Market, By Service Type ...

State Farm received generally positive feedback in our consumer survey for customer service and claims handling. In terms of cost, its average annual rate ($2,204) is slightly higher than the ...

This comprehensive benchmarking report on experiential marketing at intercept sampling venues offers detailed metrics, KPIs, and strategic insights for campaign planning, execution, and ...