Deluxe Corporation (NYSE:DLX) announced the launch of a new AI-powered assistant, DAX. The AI Assistant uses a blend of artificial intelligence with human expertise, all grounded in privacy, ...

The research found that live chat interactions were more likely to identify and respond to signs of potential financial ...

WASHINGTON — A class-action lawsuit alleges online retail giant Amazon has been reversing instant refunds after products are ...

Artificial intelligence has become a ubiquitous part of modern life. From the moment we sleep to when we wake up and scroll ...

As part of a broader app update, Airbnb on Tuesday introduced a new feature that allows travelers to book services and ...

Improvements in the technology behind voice-based AI bots are making them more prolific and humanlike in phone calls.

A customer service chat with an unnamed customer on ... The lawsuit continues, alleging Amazon programmed its Customer Support chat bot to recognize when a "customer had timely returned an item ...

The vendor details that the expansion of chatbot support outside of a firm’s enterprise is aimed at addressing user ...

I performed deep analysis and hands-on testing of McAfee’s antivirus and other security tools. Here’s what I learned. McAfee ...