Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

Salesforce, Inc. (NYSE:CRM) is included among the 11 Innovative Dividend Stocks to Buy Now. Salesforce, Inc. (NYSE:CRM) was ...

The most visionary organizations aren't just adding AI to existing processes—they're reimagining what business can become ...

Many companies are investing heavily in flashy CX technology, yet customers still are not seeing the meaningful improvements ...

When automation displaces so many human roles, CX quality takes a nosedive. The key is to define clear, human-centric strategies for implementing AI.

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations ...