Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

The most visionary organizations aren't just adding AI to existing processes—they're reimagining what business can become ...

These moments waste your team's time, damage customer relationships, and slowly erode the trust that keeps your organization functioning.

ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations ...

It’s wild to think that the average Brit spends over a year of their life queuing. In the US, people spend a staggering 37 ...

Salesforce continues to deliver strong results, highlighted by resilient revenue growth and a committed share repurchase ...

To close July, ID Privacy AI  upgrades its flagship platform, BDC Pro. The company said the enhancement makes its tool the ...

Five9(NASDAQ:FIVN), a provider of cloud-based contact center software, released its second quarter earnings for fiscal 2025 on July 31, 2025. Five9 posted GAAP revenue of $283.3 million for Q2 2025, ...

Climb Global Solutions, Inc. (NASDAQ: CLMB) Q2 2025 Earnings Call Transcript August 1, 2025 ...

BOSTON, Aug. 1, 2025 /PRNewswire/ -- According to the latest study from BCC Research, " Cloud Computing Technologies: A Global Outlook " is expected to grow from $738.2 billion in 2025 to $1.6 ...

Late last year, the company hired Kelly Steckelberg - who was the chief financial officer of Zoom Communications Inc. (ZM) when the video-conferencing company went public in 2019 - to be its CFO, seen ...

Cyber hackers have stolen personal data from a majority of insurance firm Allianz Life's 1.4 million customers in the US.