Intelligent Bio Solutions Inc. (Nasdaq: INBS) ("INBS" or the "Company"), a medical technology company delivering intelligent, rapid, non-invasive testing solutions, today announced the addition of the ...

Microsoft's LinkedIn has been sued by Premium customers who said the business-focused social media platform disclosed their private messages to third parties without permission to train generative ...

Jan 31 (Reuters) - A proposed class action accusing Microsoft's (MSFT.O), opens new tab LinkedIn of violating the privacy of millions of Premium customers by disclosing their private messages to ...

The Social Security Administration has stopped publishing key customer-service metrics, which will make it more difficult to track whether performance is improving or eroding over time.

The DeGraff, Ohio-headquartered 15-truck Brian Brewer Trucking sat at just 7 rigs to start 2023. Now, with longtime customers expanding, Brewer's grown with them.

UJET’s Digital Divide in Retail Customer Service report – which includes insights from 200 retail CX leaders across the U.S. and Europe – finds that although leaders communicate most with ...

LinkedIn research finds that 40 percent of Gen Z job candidates say they would be willing to switch jobs and even take a 2 to 5 percent pay cut if they were given more opportunities to advance.

The PSC announcement does not cover the significant progress NYSEG and RG&E have seen in their customer service metrics since 2022: Increasing our percentage of calls answered in 30 seconds by 30 ...

Members can also delete data LinkedIn has stored or LinkedIn activity by filling out a deletion form. Saleen Martin is a reporter on USA TODAY's NOW team. She is from Norfolk, Virginia – the 757.

GREEN BAY, Wis. (WSAW) - Customers are voicing their frustration with Cellcom over the company’s service outage, now in its fifth day. Cellcom has been posting periodic updates on its Facebook ...

SAVANNAH, Ga. (WTOC) - A customer at Waffle House will spend some time behind bars for attacking another customer. On Wednesday, April 30, 2025, the Chatham County District Attorney’s Office announced ...

Customer service startup Crescendo today announced that it has closed a $50 million funding round at a $500 million valuation.. General Catalyst led the Series C investment. It was joined by ...