It’s easy to get caught up in the latest doom and gloom buzz of AI. Whether it’s a chatbot hallucinating its way into the ...

"I always look at what kind of shoes a customer is wearing to determine whether they can ... When it comes to carry-on luggage, you may be more concerned with what a TSA agent first notices about you.

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Breeze Customer Agent was launched to help service teams scale support—to date, it has resolved over 50% of customer conversations autonomously. Built into HubSpot’s unified, AI-powered platform, ...

AI's capability for instant multilingual interaction is transformative. Now, a customer service agent in Paris can support clients in São Paulo, Berlin or Seoul—in their native languages.

Hyperscale Data, Inc. has announced the launch of its advanced AI Agent through its subsidiary askROI, which aims to revolutionize customer service across various industries. This AI-powered tool ...

--Hyperscale Data, Inc., a diversified holding company, today announced that its indirectly wholly owned subsidiary askROI, Inc., has officially launched an advanced Artificial Intelligence Agent ...

The new AI-powered agent leverages state-of-the-art natural language processing and machine learning capabilities to deliver real-time, context-aware support to customers on a 24/7 basis.

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

The AI agent, designed to enhance customer service operations, integrates natural language processing and machine learning to provide real-time, context-aware support.

The AI agent, designed to enhance customer service operations, integrates natural language processing and machine learning to provide real-time, context-aware support. According to InvestingPro data, ...

Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels Today's consumers ...