A widow was forced to pay the cost of flights for her dead husband who was supposed to be travelling to represent Scotland in ...

Property specialist Cavendish has acquired the lettings portfolio of an award-winning estate agent in Flintshire.

A widow was left in tears when Ryanair refused to refund her dead husband's £827 flights - telling her he needed to complain ...

Steve Singh's Spotnana aims to modernize corporate travel with cloud tech, serving "tens of thousands" after $100M+ funding.

As with CCaaS peers, Five9 is well placed to benefit from the massive contact center cloud transition opportunity, with less than 30% of global contact center agents having moved to the cloud as of ...

Bank Asia’s Agent Banking network bridges the gap between formal banking and remote rural populations, empowering women and marginalized groups with accessible financial services and fostering sustain ...

Ryanair has apologised to a widow after denying her a refund for two plane tickets her late husband bought last year. Yvonne Shields, 44, attempted to cancel Colin Shields’s flight from Edinburgh to ...

When a failure is detected, IBM’s system pulls a descriptive prompt that explains the chatbot’s purpose and capabilities.

Agentic AI changes this. It can watch for triggers – like fraud or service failures – and act before the customer even picks up the phone. Instead of dealing with a complaint, it reaches out, resolves ...

The New York City building that was the site of a mass shooting had significant security measures in place, raising questions ...

SentinelOne boosts enterprise cyber defense with AI-powered endpoint security, cutting response time and risk across ...