The fraud significantly impacted Ankit's credit score, and it nosedived by around 100 points. He also faced hurdles while ...

Despite this shift in perspective, some high-profile companies are still moving forward with plans to lay off thousands of customer service workers and replace them with generative AI technologies.

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Customer experience is no longer just a part of your business—it is your business. In a world where expectations are higher than ever, overlooking the importance of delivering excellent service ...

The study measures customer satisfaction with the service experience at franchised dealerships and aftermarket service facilities, tallying brand rankings based on scores in five areas: service ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

The Nedlac Report on the Labour Law Reform Process has now been published, following negotiations on substantive labour law reforms between organised business, organised labour and government at ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

ISPs say there’s no need for new customer service rules; everything is great If you ask the industry, there’s more than enough competition to make sure everyone’s very happy with their ...

Looking for the best writing resume service? Look at these top 3 options for the best online assistance with writing and editing resumes for various roles! You never get the chance to make a first ...

More and more companies are offering entry level part-time jobs. While having experience can be valuable, it is not necessary if you are looking for work-from-home opportunities. There are plenty of ...