As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Tobias Keller joins as a customer success manager. With years of experience in customer success management within the ad tech ...

Sega has launched its own account service, simply called – wait for it – Sega Account. Users can sign up for free now via the official website, with the service promising to offer up unique ...

Pic of Day: A partial ferry service has resumed between Dublin Port and Holyhead in Wales. Severe disruption in ferry services across the Irish Sea had been caused by Storm Darragh and the Welsh port ...