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Introduction To Robust Design (Taguchi Method): Increase Productivity and Customer Satisfaction
The Robust Design method, also called the Taguchi Method, pioneered by Dr. Genichi Taguchi, greatly improves engineering ...
Globe Gazette1d
Winnebago Industries’ Barletta, Chris-Craft achieve customer satisfaction excellence
Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...
standardmedia.co.ke2d
Survey: Poor service, high fees drive customers to change banks
Poor customer service, high fees, and inconvenient digital banking platforms are the top reasons Kenyans are switching banks, according to the 2024 Banking Customer Satisfaction Survey.
standardmedia.co.ke3dOpinion
Ignore customer feedback at your own peril
Customer feedback has and will always be far more than a post-transaction formality—it is a strategic asset that, when ...
CarBuzz on MSN4d
This Gadget Will Stop EV Haters From Complaining About Charging
They will cite range, cost, and infrastructure as reasons for their EV aversion, but at least one of those complaints is ...