The Robust Design method, also called the Taguchi Method, pioneered by Dr. Genichi Taguchi, greatly improves engineering ...

Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

Poor customer service, high fees, and inconvenient digital banking platforms are the top reasons Kenyans are switching banks, according to the 2024 Banking Customer Satisfaction Survey.

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

They will cite range, cost, and infrastructure as reasons for their EV aversion, but at least one of those complaints is ...

OXFORD, AL / ACCESS Newswire / February 4, 2025 / BRW, an industry leader in trucking, warehousing, logistics and fulfillment, is pleased to announce its Top Contract Carriers for 2024. These esteemed ...

OXFORD, AL / ACCESS Newswire / / BRW, an industry leader in trucking, warehousing, logistics and fulfillment, is pleased to ...

Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Car ...

The models that top the owner satisfaction ratings deliver on the manufacturer’s promises of luxury, fuel and energy efficiency (gas or electric), or pulse-quickening performance and are often ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...