Sports Business - RebelDot, a software development company based in Cluj and ranked among the top 1% of global technology ...

Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...

Regions Bank on Thursday announced the company was rated number one in customer satisfaction among traditional banks ...

In last year’s American Customer Satisfaction Index, Apple and Samsung were neck-and-neck at 80%. In this year’s results, released today, Samsung has retained last year’s score while Apple ...

Since customer loyalty drives sales and brand recognition, businesses should focus on increasing customer satisfaction to grow. Accessibility, simplicity, convenience and positive communication are a ...

Airline passengers have revealed that JetBlue, Delta Air Lines and Southwest provide the highest customer satisfaction rate. The study analyzed seven core elements: airline staff, digital tools ...

Research indicates that positive EX leads to superior CX, which in turn drives revenue growth and customer satisfaction. This ...

Cigna is one of a handful of national insurers that pledged to ameliorate customer pain points with healthcare, but the first to release a specific plan. The pledges follow rising public anger ...

Don’t overpromise. But do try to “over deliver.” • Implement a customer satisfaction survey. It’s a great way to gauge feedback on how your team performs and make any adjustments that ...