This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

(WJET/WFXP) — The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction. Overall satisfaction among travelers on North American ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...

Airline passengers have revealed that JetBlue, Delta Air Lines and Southwest provide the highest customer satisfaction rate. The study analyzed seven core elements: airline staff, digital tools ...

Still, several U.S. carriers still seem to be delivering when it comes to customer satisfaction. On Wednesday, the consumer data and analytics gurus at J.D. Power released their annual Customer ...

According to J.D. Power’s North American airlines customer satisfaction survey for 2025, passenger satisfaction is actually up a few points over 2024. However, the survey announcement was ...

CLEVELAND, May 6, 2025 /PRNewswire/ -- The Sherwin-Williams Company earned first place honors in customer satisfaction with interior and exterior paint in the J.D. Power 2025 U.S Paint ...

Blue Yonder recognized the most pioneering companies with the ICONic Customer Awards at the annual Blue Yonder ICON conference on May 5, 2025, in Nashville, Tennessee. The ICONic Customer Awards ...

The New York Giants brass, including general manager Joe Schoen and head coach Brian Daboll, were in Buffalo when the Bills selected and charted a course of development for quarterback Josh Allen ...

A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop ...

Like many other household goods, the average monthly residential electric bill in the U.S. continues to increase. In 2024, bills hit an average of $182, an 8% increase over the past two years.

Cigna is one of a handful of national insurers that pledged to ameliorate customer pain points with healthcare, but the first to release a specific plan. The pledges follow rising public anger ...