Despite the request, his meal arrived with the problematic accouterment, prompting a medical reaction that required the customer “to seek the care of medical professionals,” per the complaint.

Fans are finally getting their first looks at Wicked: For Good, with Universal Pictures announcing the release date of its first trailer while unveiling the film’s poster Wednesday (May 14).

The latest generation of AI agents are capable of taking action on behalf of people in a range of functions, including coding, customer service, legal services and booking an appointment with a ...

Bankrupt DNA testing firm 23andMe agreed to support a court-approved data privacy ombudsman who would review the sale of customer’s genetic data as part of the company’s bankruptcy. The ...

For companies, this means ensuring no customer is left dissatisfied, no detail is overlooked, and no opportunity to improve the customer experience is wasted. Even the best product or service can ...

The Framework Laptop 13 falls behind similarly priced systems in many ways, making it a bit of a hard sell for buyers looking to get a new machine. But its reparability and more affordable upgrade ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

Lucid Motors plans to resume customer deliveries for its new all-electric Gravity SUV at the end of April. Getting the Gravity into customer hands is a big milestone for Lucid, whose success will ...

While full-page borderless looks good, a poster-size print can be a showpiece worth framing. If you’re a photographer or photo enthusiast, you’ll want to learn more about this printer’s ...

A company that auctions collector cars filed suit to force customer review site Trustpilot to remove an allegedly defamatory review, accusing the platform of relying on an “AI-powered defamation ...

Business AI is intended primarily for small and midsize organizations that lack the infrastructure to offer immediate customer support or program a dedicated chatbot. The tool sits atop a brand’s ...

To uncover more insights, download the full 2025 Global Customer Engagement Review report here. Survey Methodology The Braze Customer Engagement Review survey was conducted by Wakefield Research ...