We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Target is ending a roughly decade-old policy that let customers save some extra cash.

To build the right impact and loyalty in customer relationships, this means that businesses need to strike the right balance between empathy and efficiency — even when it comes to AI. Simon Cox, Chief ...

A woman has been left infuriated by the time it took to fix her "faulty fridge freezer". Carol Jones bought the appliance from a Currys store back in March.

A Wetherspoon's customer was left shocked after allegedly ordering a steak and being given an unexpected item. The woman ordered what she thought was a steak during the chain's Tuesday steak deal ...

What's On Shopping Greggs Greggs customer stunned after buying 'mystery bag' and discovering what's inside A mum was left thrilled with her Too Good To Go purchase, sharing the food haul worth £ ...

Louis Vuitton UK said hackers have stolen some customer data as the luxury brand becomes the latest target in a string of cyberattacks against retailers.

A Birmingham pub owner said 'faith in humanity' restored after an incident involving a customer from Somerset. A man who had travelled from Somerset for the cricket popped into The Patrick ...

(Reuters) -JPMorgan Chase is planning to impose fees on fintech companies for access to its customer bank account data, Bloomberg News reported on Friday, citing people familiar with the matter.

A Delaware County man is facing charges, including aggravated assault, after attacking a gas station customer with a bat.

Barclays issues fresh update on cash machines amid customer fears The bank has reminded people of its rules regarding ATMs following an incident where one customer forgot to take their money from ...