Rely on communication, trust, and community to build that relationship. Finding and nurturing customer loyalty is vital to long-term success and is top of mind for every business. But in an ...

At my company, PortPro, we built customer success into the backbone of our business model. Based on our experience, here are six keys to building and nurturing a strong customer success team.

Discover actionable strategies to boost customer engagement and retention through effective nurturing campaigns. Customers ...

The reason seems to be that few companies have decided which aspects of their marketing (particularly their products, brand, marketing communications and customer service) should be modified to take ...

Hiring service employees with certain abilities and nurturing them is important to company success. Nothing gives you a better chance to help a customer than a genuine desire to do so. A helpful ...

A good customer relationship management (CRM) system is critical in helping you get all the value possible from your investment in lead nurture and marketing automation. That said, if you have only ...