LONDON, May 13 (Reuters) - British retailer Marks and Spencer (MKS.L), opens new tab said on Tuesday some personal customer information was taken in the cyber attack that has crippled its online ...

The customer was unsure what to do in this terrifying situation. Getty Images A customer’s fast food dinner came with a terrifying one-word note — leaving them unsure on how to handle the ...

The latest generation of AI agents are capable of taking action on behalf of people in a range of functions, including coding, customer service, legal services and booking an appointment with a ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Education giant Pearson suffered a cyberattack, allowing threat actors to steal corporate data and customer information, BleepingComputer has learned. Pearson is a UK-based education company and ...

Fed Chair Jerome Powell said Wednesday that he has never asked for a meeting with any U.S. president—and never would. “There's never a reason for me to ask for a meeting. It's always been the ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

A Chicago-area restaurant owner has gone viral for all the wrong reasons as a video of a heated exchange he had with a Black customer in the street outside of his business has ignited a debate ...

Now, the first batch of customer-ordered 2025 Corvette ZR1 units are about to begin production. According to sources familiar with the matter, production of new customer-ordered Corvette ZR1 units ...

Most companies use different vendors to run different parts of their business, such as customer management, finances, payroll and social media. To do this, they share access to customer data with ...

The Q1 2025 customer loss was over three times larger than the net loss in Q1 2024. While customers often have few viable options for broadband and the availability of alternatives varies widely ...

"Unlike other solutions in the market, Fireflies does not use customer meeting data to train our AI models," said Sam Udotong, CTO and Co-founder of Fireflies.ai. "We've designed our system from ...