In this section, we share examples of customer service representative job descriptions found on Indeed from various industries to help you craft your own. The first job description is a good ...

It’s easy to look at a customer service job and say: “I just talk to people who yell at me all day long about things that aren’t my fault but they blame me anyway…” and to become ...

Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% made $34,780.

For the past 20 years, bankers have bought into the notion that products are commodities and that the path to competitive advantage is through a better customer experience. They’re wrong.

Job Interview Question & Answers for Exceeding Customer Expectations. Employees who deal directly with customers are a company's public face.