Client appreciation improves your client relationships and facilitates retention—and it doesn’t cost much to execute.

How can you elevate your customer service to unprecedented heights to leave a lasting impact on your customers? In today’s competitive business landscape, delivering exceptional customer experiences ...

The days of personalized customer service seem like a distant memory, replaced by canned responses and generic interactions. However, in a sea of faceless corporations, businesses that prioritize ...

Makar Sankranti, celebrated across India in mid-January, marks the Sun's transition into Capricorn. This festival honors the Sun God, signifies the end of the winter solstice, and celebrates the ...

Daniel Dillon, right, of Wild Island School shows customer Laura Perry some of the items he had for sale Saturday as the Cape Breton Artisan Market held its first event. Based in the seaside village ...