This article shows how B2B marketers can use AI to create consistent, high-quality content at scale without sacrificing strategy or brand voice.

ChatGPT Might Be Draining Your Brain: Cognitive Debt in the AI Era‘. In it, Alex McFarland outlined the findings from an MIT study that showed worrying trends in the decline of critical thinking ...

If generative AI companies aren’t an asset bubble, then they've gone to a lot of trouble to look like one. The post The latest AI-powered martech news and releases appeared first on MarTech.

Customer feedback is a powerful tool for business growth, and successful entrepreneurs know how to use it effectively. This ...

Many AI productivity tools rely on the technology behind ChatGPT, Meta AI, Google Gemini and Claude to generate content. In ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock.

Tactics for Creating an Engaging Customer Experience A 2025 Outstanding Independents Summit panel provided insights and practical strategies small operators can implement today.

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

American Airlines forms Customer Experience Advisory Board with industry experts to enhance premium service and implement luxury upgrades.

Tech leaders explain how they're trying to use artificial intelligence to better understand customers and communicate with them, without seeming robotic.

90% of Canadians say that a bank’s customer experience is as important as – or more important than – its products and services. Canadian consumers largely approve of their banks ...