Dubai’s announcement to fully transition airport operations to Al Maktoum International Airport (DWC) over the next decade ...

Key Points Hoshin Kanri has been around for decades and has been proven to yield significant successes.  There are dozens of strong case studies that showcase the benefits of a Hoshin Kanri rollout, ...

Dai-ichi Life Group has partnered with Capgemini to establish its first global capability center (GCC) outside Japan in ...

The Agile Brand, a leading media and publishing company focused on marketing technology, customer experience, and digital transformation, announces the launch of its latest book, The Agile Brand ...

Despite customer experience being seen as a business imperative, a global study uncovers a concerning misalignment between corporate perception and customer reality—putting trillions in revenue at ...

Asked where AI is having the biggest impact in digital engagement, around half (49%) of respondents said it was in data ...

During his eighteen-year tenure as CIO at Family Dollar and Dollar Tree, Jewett transformed the IT function and deployed advanced technical solutions to enable growth and new business models. In his ...

Sapiens empowers insurer to transform agent experience and drive profitable growth by centralizing decision intelligence ROCHELLE PARK, N.J., June 10, 2025 /PRNewswire/ -- Sapiens International ...

The keynote sessions featuring these industry and technology leaders promise to offer invaluable perspectives on cloud ...

Underscores Sohar International’s unwavering dedication to enhancing the customer experience through a progressive approach ...

In the lead-up to DTW Ignite 2025, The Fast Mode, sat down with Nuno Sá Couto, Readiness IT, to explore how they help telcos ...

UAE plans to expand this programme to include middle management, product owners, and decision-makers, requiring participation ...