By implementing AI and autonomous agents in Microsoft Dynamics 365 Customer Engagement businesses can transform how they ...

Tractor Supply’s second quarter results reflected steady customer engagement and operational resilience, with performance in ...

Transform customer engagement, enhance operational efficiency and service quality, with Microsoft Dynamics 365 Contact Center ...

EXL is a premium Genesys AppFoundry partner, bringing advanced data, AI, and domain expertise to the experience orchestration ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers across digital and voice channels.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

A recent report from Cornerstone Advisors, highlighted by Nymbus, underscores a transformative shift in the financial ...

CEM Africa Summit, taking place at Century City Conference Centre in Cape Town, is more than an event, it is a glimpse into ...

Discover how brands use conversational AI to enhance empathy, trust, and personalized support without losing the human touch ...

Artificial intelligence is no longer a distant promise in digital marketing—it’s a practical, everyday tool transforming how businesses reach and engage customers. From smarter content creation to ...

Was there some 'friendly persuasion' involved in this acquisition? Almost certainly not if any lawyers are reading.

Supercharging Marketing for the Wine Industry  SEATTLE, WA - - Bottle360, a leading DTC Software platform for the wine ...