Think your loyalty perks build trust? Research shows they can actually accelerate churn when expectations aren’t met.

The Federal Trade Commission (FTC) has finalized an order requiring web hosting giant GoDaddy to secure its services to ...

Shin, a marketing professor who teaches the Customer course, won for core teaching; Jensen, who teaches courses on ...

Cognizant’s Chief People Officer Kathy Diaz on the firm's approach to the employment disruption that gen AI will wreak.

FMCSA’s work to overhaul its registration process includes a new identity verification system. For now, only new applicants ...

Scream Truck allows customers to summon its ice cream trucks via text. The high-tech concept plans to expand nationwide, and ...

Lawmakers introduced a measure proposing a higher dispensary purchasing limit, bills addressing the state's declining pot tax ...

Thanks to Microcenter for sponsoring this video! New Customer Exclusive – Get the Creality Ender 3 V2 for $99: <a href=" Micro Center’s Selection of Keyboards: <a href=" Check Out Micro Center's New ...

Watershed, the leading enterprise sustainability platform, today announced Open CEDA, a free version of its global emissions factor database the Comprehensive Environmental Data Archive (CEDA). The ...

The company behind the Signal clone used by at least one Trump administration official was breached earlier this month. The ...

Problems with laser altimeters along with lighting and terrain challenges caused Intuitive Machines’ second lunar lander to ...