By National Banking College Exchange rate movements are a critical pillar of macroeconomic stability in Ghana. Historically, ...

By  National Banking College Exchange rate movements are a critical pillar of macroeconomic stability in Ghana. Historically, ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

This collaboration brings together Nylas’ advanced communication infrastructure and Coforge’s deep Salesforce consulting expertise to deliver an integrated, intelligent solution—enabling ...

Want to build stronger, more enduring client and customer relationships? Start by leading with the values that make people want to work with you, not just buy from you.

Korl's platform works across multiple systems, using multi-agent and multimodal AI to create highly-customized customer messaging.

Dialpad Now Available on Google Cloud Marketplace, Bringing Ai-Powered Customer Communication to Millions of Google Cloud Customers Dialpad, the leader in Ai-powered communications intelligence ...

Denver record club won’t fill orders, send refunds or respond to emails, customers say Vinyl Me, Please has seen lawsuits, layoffs and numerous complaints over the last year ...

For executives looking to elevate their customer experience strategy, integrating communications into the core customer success framework should be a priority.