President Trump signed an executive order on April 4th delaying the US TikTok ban by another 75 days in order to make a deal. Click to Skip Ad Closing in ...

Cigna's logo is seen in Virginia Beach, Virginia. Cigna will begin linking bonus awards for high-level officers to the company’s net promoter score, a measure of customer loyalty and ...

Despite this shift in perspective, some high-profile companies are still moving forward with plans to lay off thousands of customer service workers and replace them with generative AI technologies.

New Delhi: A 25-year-old man was arrested in Kolkata for allegedly defrauding people by posing as a customer care executive and sending malicious mobile applications to gain remote access to ...

In 2023, many executive teams focused on customer retention, and with that came a new focus on what metrics matter. Featured Video An Inc.com Featured Presentation ...

Lyft quietly incorporated Claude, Anthropic’s family of large language models, into its customer care AI assistant in late 2024 via Amazon Bedrock, according to Anthropic.

Item 1 of 3 Luigi Mangione, 26, a suspect in the New York City killing of UnitedHealth executive Brian Thompson, is escorted after an extradition hearing at Blair County Court House in ...

New Logo and Customer Momentum. Key customer wins and expansions have driven Planview’s continued profitable growth. In 2024, ... Chief Executive Officer at Planview.

Hospitals in Colorado, Virginia and the nation’s capital said they have paused gender-affirming care for young people as they evaluate Trump’s executive order aimed at cutting federal support ...

The customer purchased AppleCare+ for their MacBook Pro, which was involved in a car accident. In this accident, their MacBook almost became Apple’s first foldable device.

Starbucks Coffee logo and store, on April 3, 2024, in Sherwood Park, Alberta, Canada. (Artur Widak/NurPhoto via Getty Images) · NurPhoto via Getty Images Sara Trilling, who served as president of ...

SEATTLE — A second federal judge on Friday paused President Donald Trump's executive order halting federal support for gender-affirming care for transgender youth under 19. U.S. District Court ...