The rapid development of the large language model (LLM) presents huge opportunities for 6G communications – for example, network optimization and management – by allowing users to input task ...

Upon returning his rental car, Patrick said the AI scanner picked up a one-inch scuff on the driver's side rear wheel, for ...

Access Motors, the authorized Agent of Jaguar and Land Rover vehicles in Sri Lanka, welcomed its first official shipment of ...

Sean 'Diddy' Combs, 55, stood up in front of Judge Arun Subramanian and confirmed his answer in front of the court. He is on ...

Diddy had a stockpile of lingerie, baby oil and Astroglide, images shown in court Monday revealed. An image also appeared to ...

Artificial intelligence-powered customer service automation startup Ushur Inc. today announced the launch of its next-generation AI agent product purpose-built for highly regulated industries.

How Sitecore's Agentic AI Rewrites Customer Engagement in 2025 by Clickout Follow Add Comment ...

New Delhi: A 25-year-old man was arrested in Kolkata for allegedly defrauding people by posing as a customer care executive and sending malicious mobi.

Sean "Diddy" Combs kept his baby oil stashed away in an apparently humidity-controlled container, according to new, jaw-dropping evidence photos from his sordid Manhattan sex-trafficking trial.

Intelligent CX features – real-time analytics, sentiment analysis and Smartz Solutions’ proprietary Automatic Interaction Distribution (AID) for smarter customer-agent matching.

Every time a customer interacts with your IVR, it’s an opportunity to reinforce your brand’s values. Gone are the days of just trying to get customers off the phone as quickly as possible.